Privacy policy

🇬🇧 ENGLISH

Privacy Policy — Goldener Wahl

Last updated: July 30, 2026

Goldener Wahl operates this store and website to provide you with a curated shopping experience (the "Services"). Goldener Wahl is powered by Shopify. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us.

Personal Information We Collect or Process

We may collect or process the following categories of personal information:

  • Contact details — name, address, billing/shipping address, phone number, email address
  • Financial information — payment card details, transaction details, payment confirmation
  • Account information — username, password, preferences and settings
  • Transaction information — items viewed, purchased, returned, or cancelled
  • Communications — information included in your messages to us
  • Device information — browser, IP address, unique identifiers
  • Usage information — how and when you interact with the Services

Personal Information Sources

  • Directly from you — when you create an account, visit or use the Services, or communicate with us
  • Automatically through the Services — via cookies and similar technologies
  • From our service providers — when they collect or process your information on our behalf
  • From our partners or other third parties

How We Use Your Personal Information

  • Provide and Improve the Services — process payments, fulfill orders, manage your account, arrange shipping, facilitate returns
  • Marketing and Advertising — send promotional communications by email or postal mail, show relevant online advertisements
  • Security and Fraud Prevention — authenticate your account, detect and prevent fraudulent or malicious activity
  • Communicating with You — provide customer support and maintain our business relationship
  • Legal Reasons — comply with applicable law, respond to legal process, enforce our terms and policies

How We Disclose Personal Information

  • With Shopify and vendors who perform services on our behalf (payment processing, data analytics, shipping, fulfillment)
  • With business and marketing partners to provide advertising services
  • When you direct or consent to disclosure to third parties
  • With our affiliates or within our corporate group
  • In connection with a business transaction, legal obligation, or to protect our rights

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit will be transmitted to and shared with Shopify as well as third parties. To learn more, visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.

Third Party Websites and Links

The Services may provide links to third-party websites. We do not guarantee and are not responsible for the privacy or security of such sites. Information you share on third-party social networking platforms may be viewable by other users without limitation.

Children's Data

The Services are not intended for children. We do not knowingly collect personal information about children under the age of majority. If you are a parent or guardian of a child who has provided us with their personal information, please contact us to request deletion.

Security and Retention

No security measures are perfect or impenetrable. We cannot guarantee "perfect security." How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

  • Right to Access / Know — request access to personal information we hold about you
  • Right to Delete — request deletion of your personal information
  • Right to Correct — request correction of inaccurate personal information
  • Right of Portability — receive a copy of your personal information
  • Right to Opt out — opt out of sale or sharing for targeted advertising
  • Managing Communication Preferences — unsubscribe from promotional emails at any time

If you reside in the UK or EEA, you additionally have:

  • Right to Object / Restrict Processing — ask us to stop or restrict processing for certain purposes
  • Right to Withdraw Consent — withdraw consent at any time without affecting prior lawful processing

Complaints

If you have complaints about how we process your personal information, please contact us. You may also lodge a complaint with your local data protection authority. For the EEA, find the responsible authority here.

International Transfers

We may transfer, store and process your personal information outside the country you live in. Transfers outside the EEA or UK rely on recognized mechanisms such as the European Commission's Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this website and update the "Last updated" date.

Contact

Thank you for trusting Goldener Wahl.

"Elegance in Every Choice"