Contact information

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Contact Information – Goldener Wahl

Last Updated: July 2026

Get in Touch

We are here to help! Whether you have a question about our products, need assistance with your order, or simply want to learn more about Goldener Wahl, our customer service team is ready to assist you.

Company Details

  • Trade Name: Goldener Wahl
  • Legal Entity: Goldener Wahl — Basel Shams Eddin
  • Physical Address: Salizestrasse 10, 65203 Wiesbaden, Germany
  • Phone Number: +49 163 9529388
  • Email (Primary): info@goldenerwahl.com
  • Email (Support): support@goldenerwahl.com
  • VAT Number: DE416167698
  • Trade Register Number: 06414000
  • Tagline: "Elegance in Every Choice"

How to Reach Us

📧 By Email

For general inquiries, orders, and product questions:
info@goldenerwahl.com

For returns, exchanges, and order support:
support@goldenerwahl.com

📌 Please include your order number in all support-related emails for faster assistance.

📞 By Phone

+49 163 9529388

Our customer service team is available during the following hours:

  • Monday – Saturday: 9:00 AM – 6:00 PM (CET/CEST)
  • Sunday: Closed

Response Times

  • General inquiries (info@): Within 24 hours
  • Support/returns (support@): Within 12 hours (business days)
  • Urgent order issues: Within 4 hours (business hours)

We strive to respond to all inquiries as quickly as possible. During peak periods, response times may be slightly longer – we appreciate your patience.

Social Media

Stay connected with Goldener Wahl:

Business Information

  • VAT Number: DE416167698
  • Trade Register Number: 06414000
  • Jurisdiction: Wiesbaden, Germany
  • Managing Director: Basel Shams Eddin

We look forward to welcoming you and assisting with your Goldener Wahl experience.

"Elegance in Every Choice"